Frequently Asked Questions
The following questions can help you decide if Time59 is right for you.
Q: What is Time59?
A: Time59 is a web-based program that helps you keep track of the work you've done, invoice clients, record payments, and keep track of money you're owed. With Time59 you will perform simple tasks like entering time records and payments from clients. Time59 will do all the math for you. If you are currently using a spreadsheet or some other manual method to track time and invoice clients, switching to Time59 will save you significant time and effort.
Q: What does "Web-Based" mean?
A: Web-Based (or Online) software is software that you access through your computer's web browser. It's the same idea as web-based e-mail (i.e. Yahoo Mail or Gmail) that you may already be using. There is nothing to install and your data is stored securely on our servers.
Q: Who should use Time59?
A: Time59 is designed for independent professionals (like lawyers, consultants or designers) who bill clients by the hour for their services.
Q: How much does Time59 cost?
A: Time59 is priced at $49.95 per year for unlimited use. That means as many clients, as many time entries, as many invoices as you need. Plus, the first 30 days are FREE.
Q: Is Time59 easy to learn and use?
A: Time59 has no learning curve. It is organized in a very logical, real-world way. Switching your billing to Time59 is painless.
Q: Will my data be safe?
A: At Time59 we take security and privacy for you and your data very seriously. See the sidebar to the right for more information on security.
Q: How do I get started using Time59?
A: There is nothing to download or install. All you need to do is sign up. You'll have instant access to your new Time59 account. And remember, the first 30 days are FREE.
Q: Does Time59 work on a Mac?
A: Yes. As a web-based application, Time59 works on any computer that has a browser and an internet connection.
Q: Does Time59 work on my iPhone?
A: Yes. Time59 works beautifully on the iPhone and iPod Touch. Time59 runs in the web browser on your iPhone or iPod Touch so you don't need to buy or install an extra program.
Q: Can I track expenses and include them on client invoices?
A: Yes.
Q: Can Time59 be used by multiple persons in the same company?
A: Time59 is designed primarily for individual use. But many people find it works well for businesses with more than one person.
Q: Does Time59 interface with QuickBooks Accounting?
A: Yes. Time59 can export time records to a specially formatted file. QuickBooks can then import these time records and create invoices based on them.
Have a question not answered here? Contact Us
About Security and Privacy
Time59 is an online, web-based application. The program runs on our servers and you access it through the web browser on your computer. Our servers are located in a state-of-the-art data center with:
- 24/7 physical security
- Electrical power backup
- Ongoing data backup
- Firewall and Anti-Virus
Since your data is stored securely on our servers it will be safe and available if:
- Your computer crashes
- Your computer gets a virus
- Your computer is stolen
- You get a new computer
- You're out of town
To use Time59 you sign in to your own private, password-protected account.
Other Security Features
All data transmitted between your computer's browser and our servers is encrypted using 128-bit SSL security. This is the same technology used for on-line stock trading.
You can always download your data from Time59 to your local computer using our Export functions. It's your data and you have complete access to it!
Your Information Is Private
With the exception of processing your credit card payment for the service, information you enter into Time59 will never be sold, shared, or disclosed to anyone.
If you have any questions or concerns about security or privacy, please contact us.